It’s a cold
winter’s day in Stellenbosch. Luckily I had the pleasure of spending it at the
health and wellness spa. It was a mid year treat, pure bliss being pampered and
looked after for a whole day. For one day I could forget about my busy life and
studies.
As I waited
outside for my lift, sitting in those lovely chairs thinking of the spectacular
day I had. I met this young lady in her mid twenties named Anne-Marie. She was
one of the spa staff. I started chatting to her as she looked extremely tired.
She was very friendly even though she was yawning every 2 minutes. She asked if
I had a good day, and I could not contain my excitement about the lovely
treatments I received at the spa.
She told me
about her having a bad day. I could not believe it because that seemed like the
most relaxing place to work for. She explained how difficult the customers were
that day with regards to their treatments, the complaints, and how they demand
things in a certain way even though they never booked it accordingly. She said
with a sad look on her face “it was a difficult day but I always stay polite
and make sure the customer is happy”.
That made
me realise we often go around acting inappropriately and we conveniently use
the saying the customer is always right. What happened to treating people with
dignity and respect? Just because you paying for something does not mean you can
get away with being rude!
I’ve
learned to always be kind to the next person as we all have struggles in life.
Your smile could just brighten their day. Be more considerate to other’s
feelings while treating them with respect and dignity.
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